You're currently on:
If you have any questions regarding our products or your purchase, please contact our shop at +44(0)1335 345 851 or email hats@panamas.co.uk
Terms of Trading
This price list is valid until 31 December 2011. Pachacuti Ltd. reserves the right to change prices if necessary and cannot be held responsible for errors or omissions resulting from these changes. For our UK buyers, VAT is charged on all products at 17.5%. Sales are zero rated to countries outside the UK. EC buyers must provide us with their VAT number to receive sales at zero rate of VAT.
Minimum Orders
Our minimum order is £250 + VAT. We have a minimum order of 4 items per style. When there is a choice of colour options i.e. crocheted hats, there is additionally a minimum of 4 per colour.
Lead Times and Production Capacity
Panama hats- For all hats which are not available from stock, we require up to 12 weeks until delivery.
We recommend that you place your order as far in advance as you are able to do so. We do keep stock of many classic styles of panama hats (Fedora brisa and llano grade 2 and 8, Colonial, Planter) and can dispatch orders from stock if we have availability. However, the earlier you place your order, the more likely you are to receive your order in full. We recommend ordering by the end of February if possible to be sure that you will receive your order in full, particularly if ordering large quantities or styles which are not classic options.
When limited stock is available, priority will be given to customers who have placed orders earliest in the year.
We reserve the right to cancel the production of individual items/colours if insufficient quantity of orders are receive to meet our production requirements. Our busiest period also coincides with the rainy season in Ecuador, a difficult time to dry hats, and occasional delays are inevitable.
Production is also dependent upon the grade and weave of the panama hat. In general, we can supply grade 2 panamas in large quantities within a relatively short period. For grade 8 panamas we can produce 300 per month.
Felt hats - For all hats which are not available from stock, we can generally supply in 45 days. The only exception is the felt cloche which may sometimes take longer as the hoods are especially dyed to our requirements.
Alpaca - Orders for alpaca must be received by the cut off date to ensure an early Autumn delivery.
Stock
We can supply some orders from stock during the summer but, as our hats are increasingly in demand, it is highly recommended that you order as far in advance as possible to ensure delivery.
Product Specifications
Product specifications should be taken only as a general description. Products may vary within reasonable margins with regard to size and colour. Whilst we make every effort to supply stock of standard specification,
all our products are handmade and slight variations are beyond our control.
Payment
All goods remain the property of Pachacuti Ltd. until paid for in full. Payment of the first invoice is always Pro Forma. Customers may qualify for credit terms where payment of subsequent invoices is strictly 30 days and credit limits are determined by past order history. Pachacuti Ltd. reserves the right to re Overdue accounts are subject to 2.5% interest charge per month.
We pay our producer groups 50-100% in advance of order and also purchase and dye the raw materials up to five months prior to delivery. We therefore appreciate prompt settlement of our invoices.
Please make cheques payable to Pachacuti Ltd. LTD. Please contact us to pay by debit card.
To pay by direct bank transfer (BACS): Pachacuti Ltd. LTD, Account No: 93906019, Sort Code: 20-25-85
Bank: Barclays Bank, 8 St John’s Street, Ashbourne, Derbyshire - IBAN: GB37 BARC 2025 8593 9060 19 - SWIFTBIC BARCGB22
Returns
For faulty or damaged items, contact Pachacuti Ltd. within 7 days after receipt of delivery to make arrangements for replacing or receiving a credit note against your invoice.
Returns or exchanges must be made within 14 days of receipt of order. Items must be returned in original condition, tagged, un-priced and folded in original packaging. Pachacuti Ltd. reserves the right to charge a 10% admin fee if these conditions are not met.
We cannot accept returns after this period. We reserve the right not to accept returns of products which are in good condition. We will not accept returns of unrollable styles/grades of panama hats which have been damaged by rolling.
Restocking Fees
A 15% restocking fee will be applied to any orders which are refused or returned without prior authorisation.
Carriage
All prices quoted are Ex Works. Minimum delivery charge of £10 UK mainland.
Free UK delivery for orders over £500+VAT.
About Us
Pachacuti Ltd and this web site is owned by Carry Somers, Director of Pachacuti Ltd, with its registered office at 19 Dig Street, Ashbourne, Derbyshire, DE6 1GF. Company Reg No. 7615395